InnoSoft Systems
Subscription billing audit for recurring revenue teams — invoice sampling, renewal leakage checks, and written findings you can take into close or a board packet.
Flagship engagement
A billing audit that starts with your contracts, not your dashboards
Recurring revenue teams ask us to prove that what customers were charged matches what the order forms and plan catalogs promised. We recalculate samples by hand, rate severity, and leave a remediation sequence your finance and ops leads can own.
Subscription Billing Audit
Cohort definition, document intake, sampling across plan types, manual recalculation, findings memo, and a walkthrough in Taipei or remote. Typical duration: three to five weeks after complete intake.
Related reviews
Other ways we examine recurring charges
From recent engagements
What finance leads take away
“They pulled a sample that included our quiet annual plans, not only the loud monthly ones. Two proration errors we had waved through for months showed up with the exact invoice numbers attached.”
“Our renewal leakage review traced failed card retries that never reached a human queue. We recovered a cluster of reinstatements in the following billing cycle after their walkthrough.”